Customer Feedback Survey - How are we doing?

Thank you for checking out our Feedback Survey. At Brant County Power Inc. (BCPI), we appreciate constructive feedback about how we are doing. Please complete each question before proceeding. If the question does not apply, simply complete the question with N/A (Not Applicable).

Name*
	First: i: Last:
Customer Information
Service Address*:
Email Address*:
Telephone Phone*:	()ext.
Account Number*:
Which Department or area of our business did you recently have contact with?
Select*:
Other*:
On a Scale of 1 to 5, with "1" being Poor and "5" being Excellent, how would you rate BCPI on the following Service Indicators?
Amount of time taken to deliver our service or respond to your question.*:	1-Poor 2 3-Good 4 5-Excellent Not Applicable
Helpfulness of the staff you dealt with.*:	1-Poor 2 3-Good 4 5-Excellent Not Applicable
Courtesy of the staff you dealt with.*:	1-Poor 2 3-Good 4 5-Excellent Not Applicable
Knowledge and quality of information provided by staff.*:	1-Poor 2 3-Good 4 5-Excellent Not Applicable
Please rate your overall satisfaction with BCPI.*:	1-Poor 2 3-Good 4 5-Excellent Not Applicable
At BCPI, our Vision is to exceed customer and other stakeholder expectations through operational excellence. Your comments, questions or suggestions will be used to help us achieve our Vision.
Comments, Questions or Suggestions:
The privacy of our customers and stakeholders is important. Your responses to our questions will only be used as a tool to help us determine what we are doing well and where we could improve. Please refer to our Customer Privacy Statement located on our website for full details about our Privacy Commitment to you.