Retailer Information

Retailer Information
When Someone Knocks on Your Door  ..  Be A Smart Shopper
When a retailer comes to your door, the choice is yours.   Brant County Power Inc. Is NOT knocking on doors selling electricity contracts. We are not associated with any door to door salespersons for electricity.

The electricity that powers your home or business is supplied to you by Brant County Power.  However you have options available to you for how you buy that electricity (commodity).

You can buy your electricity through the Regulated Price Plan.  This is the default plan for residential and small commercial customers.  If you have an interval or hourly meter, you can pay the hourly spot market price or you can choose to purchase your electricity through a licensed energy retailer.

If you decide to purchase electricity from a licensed retailer, you can either sign a contract or apply online directly.  Keep in mind, this contract is a legally binding contract so be sure to understand all of the details before you sign.

Adjustments to Your Bill
All customers in a retail contract receive the Provincial Benefit, which can be a credit or charge. This adjustment accounts for differences between the market price and rates paid to Ontario Power Generation’s regulated facilities (known as OPG’s prescribed assets), and contracted generators such as Non-Utility Generators and contracted suppliers. Click here to read about the types of facilities that affect the Provincial Benefit. You will receive a credit (or charge) for the Provincial Benefit regardless of your contract because it cannot be assigned to a retailer.
.
Retailer Code of Conduct
All retailers are obliged to follow a Code of Conduct.  If you feel you have been treated unfairly or feel you have been abused please contact the Ontario Energy board at http://www.oeb.gov.on.ca or toll free by calling 1-877-632-2727

The Energy Choice is Yours
is a website offered by the Ontario Energy Board.  This website will assist you in getting all the information you need to make an educated decision click here for more information.